We ran into a bug with our previous update and the release of version 3.0 software for the phone. Our developers worked very hard to address this and get it submitted and approved, and as of today the update is available. This update addresses the connection issue that was causing the error.
Thank you all for your patience and feedback. I hope that we can all work together to improve our offering and make a difference in our own lives as well as the lives of others. Even your comments and involvement are inspiring. Thanks again.